Labor dynamics and market needs are constantly evolving. One way to keep work teams up to date to respond to changes is job training, a plan that must be structured by the company also based on the interests of its employees, their potential and the focus of the organization.

What is job training?

Job training is a method applied by companies so that their personnel acquire new professional knowledge, within the area in which they normally work or in others because they are considered to have the tools to assume them.

Job training typically occurs upon promotion or onboarding. The company values ​​the employee and facilitates his adaptation through personal training based on his new functions so that he can offer better results based on the goals set within the company.

However, promotion or onboarding should not be the only circumstances in which job training is necessary. Ideally, companies develop this method continuously. Since the constant training of their staff leads to positive results for both the work group and the organization.

Types of job training or knowledge

Job training is one of the key practices within the philosophy of each organization. Its development favors the adaptation of workers while cultivating the values ​​and approach of the company within the work group. There are different types of personal training during Customer Service Week 2022.

• Operational Knowledge Job Training

This job training is based on skills, work methods and tools aimed at promoting the development of the employee. To contribute to their growth with the aim of improving their productivity through known tasks or new functions within the organization.

• Proactive knowledge

This type of personal training is based on the personal strengths of the employee. From them, their development is encouraged through different methods. In this way, the worker is provided with tools to anticipate scenarios. Increase competitiveness within the organization and provide perspective and innovation to the work group.

• Job training in basic knowledge

This training great employees focuses on basic induction. And training to perform tasks without implying a change in the structure of the organization. It is based on reproducibility, information and training according to the job.

• Key insights           

Key knowledge is that which provides a differentiating factor within the organization. This type of job training should be a priority within the company. Since it allows you to differentiate yourself in an increasingly competitive labor market.

Why is it important to take care of job training?

Job training allows the company to keep its main asset, the talent of its professionals, updated and prepared. Through refresher programs, courses and through the application of other methods. The company prevents its body of employees or professionals in key roles from becoming out of step with other competitors.

This dynamic encourages the company to stay up to date in terms of trends, work methods, programs. And services, depending on its profile. In turn, employees tend to value being part of a company that cares and cares about their training. For wanting them to continue evolving as professionals.

This results in committed professionals with a sense of belonging. For this, it is necessary for the company to establish training plans focused on the professional profiles. That it handles so that employees can continue to grow through job training.

The first step of job training: identify training needs

Job training is based on knowledge of the strengths and weaknesses of the organization. In this way, Human Resources is aware of the areas in which it must focus its efforts to achieve improvements. Or constantly evaluate to recognize if any job training is necessary.

It is about preventing the company from lagging in terms of knowledge, work dynamics and productivity. And it is achieved with the evaluation of the worker.

Through an evaluation software, the key talent of the organization can be identified. A method is offered to prepare the development and future successions with reliable data in the future. In addition to this, the software allows to reduce uncertainty, improve motivation, and specify expectations and objectives.

However, promotion or onboarding should not be the only circumstances in which job training is necessary. Ideally, companies develop this method continuously. Since the constant training of their staff leads to positive results for both the work group and the organization.